se me resetea la maquina cuando estoy trabajando ... necesito ayuda no se mucho sobre virus

Hola. Haz lo siguiente para saber de donde proviene el error

Pon la opción que te marco tal y como la tengo yo (destilda también el reinicio automático - las demás déjalas como están). Para acceder a este cuadro de diálogo, sigue los pasos dados en este enlace:


Descarga e instala éste programa proporcionado por Microsoft. Es un depurador (o debugger), con el que nos podremos acercar más a donde se podría encontrar el fallo.

Provoca el reinicio (si no sabes como hacerlo, simplemente trabaja con el ordenador hasta que te salga el pantallazo azul - deberás reiniciar a la fuerza apretando el botón de POWER únicamente cuando te indica que el volcado de memoria ha finalizado, no antes)

Abrimos el programa (por defecto en INICIO -> PROGRAMAS -> windbg) para, posteriormente, abrir el DUMP (archivo con el contenido del volcado de memoria). Para ello, vamos al menú "File" y hacemos click en la opción "Open Crash Dump". El archivo que abriremos se suele encontrar en C:\Windows\Minidump. Abriremos el último que nos aparezca.

Tras un primer chequeo de nuestro archivo, en la parte inferior nos aparece una pequeña barra sobre la que podremos escribir. Tecleamos !analyze -v

Nos deberán aparecer más código en la pantalla.

Copias y pegas aquí el contenido de ese fichero pero a partir de donde pone

************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

NO SE SI LO HICE BIEN


Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c000001d, bc67db10, f7706418, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Unable to load image \SystemRoot\System32\win32k.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+edc6 )

Followup: MachineOwner
---------

kd> analyze -v
*** WARNING: Unable to verify timestamp for hal.dll
*** ERROR: Module load completed but symbols could not be loaded for hal.dll
*** WARNING: Unable to verify timestamp for dxg.sys
*** ERROR: Module load completed but symbols could not be loaded for dxg.sys
*** WARNING: Unable to verify timestamp for nv4_disp.dll
*** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll
*** WARNING: Unable to verify timestamp for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL
*** WARNING: Unable to verify timestamp for kmixer.sys
*** ERROR: Module load completed but symbols could not be loaded for kmixer.sys
*** WARNING: Unable to verify timestamp for aec.sys
*** ERROR: Module load completed but symbols could not be loaded for aec.sys
*** WARNING: Unable to verify timestamp for wdmaud.sys
*** ERROR: Module load completed but symbols could not be loaded for wdmaud.sys
*** WARNING: Unable to verify timestamp for DMusic.sys
*** ERROR: Module load completed but symbols could not be loaded for DMusic.sys
*** WARNING: Unable to verify timestamp for swmidi.sys
*** ERROR: Module load completed but symbols could not be loaded for swmidi.sys
*** WARNING: Unable to verify timestamp for sysaudio.sys
*** ERROR: Module load completed but symbols could not be loaded for sysaudio.sys
*** WARNING: Unable to verify timestamp for ndisuio.sys
*** ERROR: Module load completed but symbols could not be loaded for ndisuio.sys
*** WARNING: Unable to verify timestamp for dump_atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for dump_atapi.sys
*** WARNING: Unable to verify timestamp for Fastfat.SYS
*** ERROR: Module load completed but symbols could not be loaded for Fastfat.SYS
*** WARNING: Unable to verify timestamp for avg7core.sys
*** ERROR: Module load completed but symbols could not be loaded for avg7core.sys
*** WARNING: Unable to verify timestamp for LV532AV.SYS
*** ERROR: Module load completed but symbols could not be loaded for LV532AV.SYS
*** WARNING: Unable to verify timestamp for ipnat.sys
*** ERROR: Module load completed but symbols could not be loaded for ipnat.sys
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** ERROR: Module load completed but symbols could not be loaded for mrxsmb.sys
*** WARNING: Unable to verify timestamp for rdbss.sys
*** ERROR: Module load completed but symbols could not be loaded for rdbss.sys
*** WARNING: Unable to verify timestamp for afd.sys
*** ERROR: Module load completed but symbols could not be loaded for afd.sys
*** WARNING: Unable to verify timestamp for netbt.sys
*** ERROR: Module load completed but symbols could not be loaded for netbt.sys
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for ipsec.sys
*** ERROR: Module load completed but symbols could not be loaded for ipsec.sys
*** WARNING: Unable to verify timestamp for nvarm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvarm.sys
*** WARNING: Unable to verify timestamp for nvmcp.sys
*** ERROR: Module load completed but symbols could not be loaded for nvmcp.sys
*** WARNING: Unable to verify timestamp for portcls.sys
*** ERROR: Module load completed but symbols could not be loaded for portcls.sys
*** WARNING: Unable to verify timestamp for nvapu.sys
*** ERROR: Module load completed but symbols could not be loaded for nvapu.sys
*** WARNING: Unable to verify timestamp for Dxapi.sys
*** ERROR: Module load completed but symbols could not be loaded for Dxapi.sys
*** WARNING: Unable to verify timestamp for update.sys
*** ERROR: Module load completed but symbols could not be loaded for update.sys
*** WARNING: Unable to verify timestamp for psched.sys
*** ERROR: Module load completed but symbols could not be loaded for psched.sys
*** WARNING: Unable to verify timestamp for ndiswan.sys
*** ERROR: Module load completed but symbols could not be loaded for ndiswan.sys
*** WARNING: Unable to verify timestamp for parport.sys
*** ERROR: Module load completed but symbols could not be loaded for parport.sys
*** WARNING: Unable to verify timestamp for VIDEOPRT.SYS
*** ERROR: Module load completed but symbols could not be loaded for VIDEOPRT.SYS
*** WARNING: Unable to verify timestamp for nv4_mini.sys
*** ERROR: Module load completed but symbols could not be loaded for nv4_mini.sys
*** WARNING: Unable to verify timestamp for ks.sys
*** ERROR: Module load completed but symbols could not be loaded for ks.sys
*** WARNING: Unable to verify timestamp for Mtlmnt5.sys
*** ERROR: Module load completed but symbols could not be loaded for Mtlmnt5.sys
*** WARNING: Unable to verify timestamp for slntamr.sys
*** ERROR: Module load completed but symbols could not be loaded for slntamr.sys
*** WARNING: Unable to verify timestamp for NVENET.sys
*** ERROR: Module load completed but symbols could not be loaded for NVENET.sys
*** WARNING: Unable to verify timestamp for USBPORT.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBPORT.SYS
*** WARNING: Unable to verify timestamp for cdrom.sys
*** ERROR: Module load completed but symbols could not be loaded for cdrom.sys
*** WARNING: Unable to verify timestamp for AFS2K.SYS
*** ERROR: Module load completed but symbols could not be loaded for AFS2K.SYS
*** WARNING: Unable to verify timestamp for imapi.sys
*** ERROR: Module load completed but symbols could not be loaded for imapi.sys
*** WARNING: Unable to verify timestamp for amdk7.sys
*** ERROR: Module load completed but symbols could not be loaded for amdk7.sys
*** WARNING: Unable to verify timestamp for Mup.sys
*** ERROR: Module load completed but symbols could not be loaded for Mup.sys
*** WARNING: Unable to verify timestamp for NDIS.sys
*** ERROR: Module load completed but symbols could not be loaded for NDIS.sys
*** WARNING: Unable to verify timestamp for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for KSecDD.sys
*** ERROR: Module load completed but symbols could not be loaded for KSecDD.sys
*** WARNING: Unable to verify timestamp for sr.sys
*** ERROR: Module load completed but symbols could not be loaded for sr.sys
*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
*** WARNING: Unable to verify timestamp for atapi.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
*** WARNING: Unable to verify timestamp for ftdisk.sys
*** ERROR: Module load completed but symbols could not be loaded for ftdisk.sys
*** WARNING: Unable to verify timestamp for pci.sys
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
*** WARNING: Unable to verify timestamp for ACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ACPI.sys
*** WARNING: Unable to verify timestamp for isapnp.sys
*** ERROR: Module load completed but symbols could not be loaded for isapnp.sys
*** WARNING: Unable to verify timestamp for MountMgr.sys
*** ERROR: Module load completed but symbols could not be loaded for MountMgr.sys
*** WARNING: Unable to verify timestamp for VolSnap.sys
*** ERROR: Module load completed but symbols could not be loaded for VolSnap.sys
*** WARNING: Unable to verify timestamp for disk.sys
*** ERROR: Module load completed but symbols could not be loaded for disk.sys
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for CLASSPNP.SYS
*** WARNING: Unable to verify timestamp for redbook.sys
*** ERROR: Module load completed but symbols could not be loaded for redbook.sys
*** WARNING: Unable to verify timestamp for serial.sys
*** ERROR: Module load completed but symbols could not be loaded for serial.sys
*** WARNING: Unable to verify timestamp for i8042prt.sys
*** ERROR: Module load completed but symbols could not be loaded for i8042prt.sys
*** WARNING: Unable to verify timestamp for rasl2tp.sys
*** ERROR: Module load completed but symbols could not be loaded for rasl2tp.sys
*** WARNING: Unable to verify timestamp for raspppoe.sys
*** ERROR: Module load completed but symbols could not be loaded for raspppoe.sys
*** WARNING: Unable to verify timestamp for raspptp.sys
*** ERROR: Module load completed but symbols could not be loaded for raspptp.sys
*** WARNING: Unable to verify timestamp for msgpc.sys
*** ERROR: Module load completed but symbols could not be loaded for msgpc.sys
*** WARNING: Unable to verify timestamp for termdd.sys
*** ERROR: Module load completed but symbols could not be loaded for termdd.sys
*** WARNING: Unable to verify timestamp for NDProxy.SYS
*** ERROR: Module load completed but symbols could not be loaded for NDProxy.SYS
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** WARNING: Unable to verify timestamp for drmk.sys
*** ERROR: Module load completed but symbols could not be loaded for drmk.sys
*** WARNING: Unable to verify timestamp for netbios.sys
*** ERROR: Module load completed but symbols could not be loaded for netbios.sys
*** WARNING: Unable to verify timestamp for ikhlayer.sys
*** ERROR: Module load completed but symbols could not be loaded for ikhlayer.sys
*** WARNING: Unable to verify timestamp for Fips.SYS
*** ERROR: Module load completed but symbols could not be loaded for Fips.SYS
*** WARNING: Unable to verify timestamp for wanarp.sys
*** ERROR: Module load completed but symbols could not be loaded for wanarp.sys
*** WARNING: Unable to verify timestamp for STREAM.SYS
*** ERROR: Module load completed but symbols could not be loaded for STREAM.SYS
Unable to load image \WINDOWS\System32\DRIVERS\PCIIDEX.SYS, Win32 error 2
*** ERROR: Module load completed but symbols could not be loaded for PCIIDEX.SYS
*** WARNING: Unable to verify timestamp for PartMgr.sys
*** ERROR: Module load completed but symbols could not be loaded for PartMgr.sys
*** WARNING: Unable to verify timestamp for PxHelp20.sys
*** ERROR: Module load completed but symbols could not be loaded for PxHelp20.sys
*** WARNING: Unable to verify timestamp for nv_agp.sys
*** ERROR: Module load completed but symbols could not be loaded for nv_agp.sys
*** WARNING: Unable to verify timestamp for flpydisk.sys
*** ERROR: Module load completed but symbols could not be loaded for flpydisk.sys
*** WARNING: Unable to verify timestamp for vga.sys
*** ERROR: Module load completed but symbols could not be loaded for vga.sys
*** WARNING: Unable to verify timestamp for Msfs.SYS
*** ERROR: Module load completed but symbols could not be loaded for Msfs.SYS
*** WARNING: Unable to verify timestamp for Npfs.SYS
*** ERROR: Module load completed but symbols could not be loaded for Npfs.SYS
*** WARNING: Unable to verify timestamp for ikhfile.sys
*** ERROR: Module load completed but symbols could not be loaded for ikhfile.sys
*** WARNING: Unable to verify timestamp for usbprint.sys
*** ERROR: Module load completed but symbols could not be loaded for usbprint.sys
*** WARNING: Unable to verify timestamp for sunkfilt.sys
*** ERROR: Module load completed but symbols could not be loaded for sunkfilt.sys
*** WARNING: Unable to verify timestamp for USBSTOR.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBSTOR.SYS
*** WARNING: Unable to verify timestamp for avg7rsxp.sys
*** ERROR: Module load completed but symbols could not be loaded for avg7rsxp.sys
*** WARNING: Unable to verify timestamp for watchdog.sys
*** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
*** WARNING: Unable to verify timestamp for usbohci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbohci.sys
*** WARNING: Unable to verify timestamp for usbehci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbehci.sys
*** WARNING: Unable to verify timestamp for nvax.sys
*** ERROR: Module load completed but symbols could not be loaded for nvax.sys
*** WARNING: Unable to verify timestamp for SlWdmSup.sys
*** ERROR: Module load completed but symbols could not be loaded for SlWdmSup.sys
*** WARNING: Unable to verify timestamp for Modem.SYS
*** ERROR: Module load completed but symbols could not be loaded for Modem.SYS
*** WARNING: Unable to verify timestamp for MxlW2k.SYS
*** ERROR: Module load completed but symbols could not be loaded for MxlW2k.SYS
*** WARNING: Unable to verify timestamp for fdc.sys
*** ERROR: Module load completed but symbols could not be loaded for fdc.sys
*** WARNING: Unable to verify timestamp for mouclass.sys
*** ERROR: Module load completed but symbols could not be loaded for mouclass.sys
*** WARNING: Unable to verify timestamp for kbdclass.sys
*** ERROR: Module load completed but symbols could not be loaded for kbdclass.sys
*** WARNING: Unable to verify timestamp for TDI.SYS
*** ERROR: Module load completed but symbols could not be loaded for TDI.SYS
*** WARNING: Unable to verify timestamp for ptilink.sys
*** ERROR: Module load completed but symbols could not be loaded for ptilink.sys
*** WARNING: Unable to verify timestamp for raspti.sys
*** ERROR: Module load completed but symbols could not be loaded for raspti.sys
*** WARNING: Unable to verify timestamp for wanatw4.sys
*** ERROR: Module load completed but symbols could not be loaded for wanatw4.sys
*** WARNING: Unable to verify timestamp for BOOTVID.dll
*** ERROR: Module load completed but symbols could not be loaded for BOOTVID.dll
*** WARNING: Unable to verify timestamp for MODEMCSA.sys
*** ERROR: Module load completed but symbols could not be loaded for MODEMCSA.sys
*** WARNING: Unable to verify timestamp for rasacd.sys
*** ERROR: Module load completed but symbols could not be loaded for rasacd.sys
*** WARNING: Unable to verify timestamp for serenum.sys
*** ERROR: Module load completed but symbols could not be loaded for serenum.sys
*** WARNING: Unable to verify timestamp for ndistapi.sys
*** ERROR: Module load completed but symbols could not be loaded for ndistapi.sys
*** WARNING: Unable to verify timestamp for KDCOM.DLL
*** ERROR: Module load completed but symbols could not be loaded for KDCOM.DLL
*** WARNING: Unable to verify timestamp for WMILIB.SYS
*** ERROR: Module load completed but symbols could not be loaded for WMILIB.SYS
*** WARNING: Unable to verify timestamp for swenum.sys
*** ERROR: Module load completed but symbols could not be loaded for swenum.sys
*** WARNING: Unable to verify timestamp for USBD.SYS
*** ERROR: Module load completed but symbols could not be loaded for USBD.SYS
*** WARNING: Unable to verify timestamp for Fs_Rec.SYS
*** ERROR: Module load completed but symbols could not be loaded for Fs_Rec.SYS
*** WARNING: Unable to verify timestamp for Beep.SYS
*** ERROR: Module load completed but symbols could not be loaded for Beep.SYS
*** WARNING: Unable to verify timestamp for mnmdd.SYS
*** ERROR: Module load completed but symbols could not be loaded for mnmdd.SYS
*** WARNING: Unable to verify timestamp for RDPCDD.sys
*** ERROR: Module load completed but symbols could not be loaded for RDPCDD.sys
*** WARNING: Unable to verify timestamp for avg7rsw.sys
*** ERROR: Module load completed but symbols could not be loaded for avg7rsw.sys
*** WARNING: Unable to verify timestamp for dump_WMILIB.SYS
*** ERROR: Module load completed but symbols could not be loaded for dump_WMILIB.SYS
*** WARNING: Unable to verify timestamp for splitter.sys
*** ERROR: Module load completed but symbols could not be loaded for splitter.sys
*** WARNING: Unable to verify timestamp for pciide.sys
*** ERROR: Module load completed but symbols could not be loaded for pciide.sys
*** WARNING: Unable to verify timestamp for drmkaud.sys
*** ERROR: Module load completed but symbols could not be loaded for drmkaud.sys
*** WARNING: Unable to verify timestamp for Null.SYS
*** ERROR: Module load completed but symbols could not be loaded for Null.SYS
*** WARNING: Unable to verify timestamp for avgclean.sys
*** ERROR: Module load completed but symbols could not be loaded for avgclean.sys
*** WARNING: Unable to verify timestamp for dxgthk.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgthk.sys
*** WARNING: Unable to verify timestamp for audstub.sys
*** ERROR: Module load completed but symbols could not be loaded for audstub.sys
Couldn't resolve error at 'nalyze -v'