hola soy nueva y tengo el terrible problema que se me cambia sola la pagina de inicio y se pone mebuscas.com ademas a cada rato aparecen ventanas de casinos y pornografia y me salen menzajes de error a cada rato he analizado con kaspersky6.0 pero no pasa nada ademas se apaga solo y esta muy lento por favor ayudadme y explicarme paso a paso porque soy nueva en esto y no se nada de informatica gracias

Bueno ya q eres nueva lee y sigue los paso de este articulo:

Qué son los Spywares, cómo funcionan y cómo eliminarlos

y como complemento utiliza la ultima version de la herramienta DelPSguard q esta aki:

Eliminar familia PSGuard, AntiVirGear, VirusProtectPro, Antivirus 2009, SpyLocked

gracias por la ayuda pero realmente no entiendo nada, yo he leido consultas de otras personas en otros temas y le explican paso a paso y eso es lo que yo necesito porfavor que me expliquen a fondo porque realmente no entiendo y parece chino para mi

Hola chuca

Hace estos pasos más cortitos

Realizá los siguientes pasos, sin saltarte ninguno por favor:

<---Paso 1--->

• Visita Windows Update para que descargues las últimas actualizaciones criticas de seguridad, y Aquí para el internet explorer.

<---Paso 2--->

• Apaga Restaurar Sistema

<---Paso 3--->

• Elimina todas las cuarentenas que tengas y vacia la papelera tambien.

<---Paso 4--->

• Pasa 2 antivirus online el Ewido Scanner Online y Kaspersky Online Scanner.si hay algo que no te eliminen lo pones aquí con su ruta completa.

<---Paso 5--->

• pasa el RegSeeker para Limpiar el registro pásalo hasta q no quede nada para eliminar.

salu2
Recuerda volver y contarnos los resultados

hola ya he hecho lo que he podido el EWIDO SCANER ONLINE no lo he podido descargar porque me sale un error y dice que ie deve cerrarse y enviar informe de errores y se cierra todo pero aqui mando el reporte de kaspersky
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, February 24, 2007 1:31:20 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 24/02/2007
Kaspersky Anti-Virus database records: 257702
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 54644
Number of viruses found: 2
Number of infected objects: 4 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:24:04

Infected Object Name / Virus Name / Last Action
C:\Archivos de programa\Acer\Acer eConsole\AcerDB.ldb Object is locked skipped
C:\Archivos de programa\Acer\Acer eConsole\AcerDB.mdb Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Archivos temporales de Internet\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\ApplicationHistory\SysMonitor.exe.49302a1 .ini.inuse Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbc2e.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbdam Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbdao Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbeam Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbeao Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbm Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbu2d.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbvm.cf1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\dbvmh.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\fii.cf1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\fiih.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\hp Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\hpt2i.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\rpm.cf1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\rpm1m.cf1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\rpm1mh.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Google\Google Desktop\7f143d8f0b53\rpmh.ht1 Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Datos de programa\SupportSoft\Telefonica\ALEJANDRA RAMIREZ\state\logs\sprtcmd.log Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Historial\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Historial\History.IE5\MSHist0120070223200702 24\index.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Historial\History.IE5\MSHist0120070224200702 25\index.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Temp\JETB1DB.tmp Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Configuración local\Temp\~DF85F8.tmp Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Datos de programa\Sun\Java\Deployment\cache\javapi\v1.0\jar \count.jar-1f4eade4-54a18d61.zip/BlackBox.class Infected: Exploit.Java.ByteVerify skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Datos de programa\Sun\Java\Deployment\cache\javapi\v1.0\jar \count.jar-1f4eade4-54a18d61.zip/VerifierBug.class Infected: Exploit.Java.ByteVerify skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Datos de programa\Sun\Java\Deployment\cache\javapi\v1.0\jar \count.jar-1f4eade4-54a18d61.zip/Beyond.class Infected: Trojan-Downloader.Java.OpenConnection.aa skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\Datos de programa\Sun\Java\Deployment\cache\javapi\v1.0\jar \count.jar-1f4eade4-54a18d61.zip ZIP: infected - 3 skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\ALEJANDRA RAMIREZ\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\009f_File_Monitoring_eventcritlog. rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\009f_File_Monitoring_eventlog.rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\00a3_Web_Monitoring_eventcritlog.r pt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\00a3_Web_Monitoring_eventlog.rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\detected.idx Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\detected.rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\eventlog.rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Kaspersky Lab\AVP6\Report\report.rpt Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Datos de programa\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\ERNESTO VERDUGO\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\ERNESTO VERDUGO\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Configuración local\Temp\Archivos temporales de Internet\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Configuración local\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Configuración local\Temp\Historial\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\MAURI\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\MAURI\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Configuración local\Datos de programa\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\TITO\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\TITO\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Acer TV-FM\Kernel\CLML_NTService\CLML_MAIN\CLML.db Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\tracking.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.lo g Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.dat Object is locked skipped
C:\WINDOWS\system32\drivers\fidbox2.idx Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MA P Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MA P Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DAT A Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\temp\CLML_AGENT_LOG1.txt Object is locked skipped
C:\WINDOWS\temp\JET9EFF.tmp Object is locked skipped
C:\WINDOWS\temp\Perflib_Perfdata_124.dat Object is locked skipped
C:\WINDOWS\temp\sqlite_6f5E9RZradR1Z0e Object is locked skipped
C:\WINDOWS\temp\~DFF6A4.tmp Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

Hola chuca

*Realizá estos pasos

• Paso 1
• Paso 2

*Luego descargaté la herramienta IEFix.exe 1.6 y lo ejecutas en "Modo a prueba de fallos " y en "Modo Normal".

Apaga Restaurar Sistema

Analiza el PC con 2 Antivirus Online (kaspersky y Panda ActiveScan) y nos pegas ambos reportes.

salu2
Recuerda volver y contarnos los resultados

lo siento mucho querido amigo pero el paso 1 no lo entiendo ayudame por favor (es que soy un poquito tonta jajajj)

Hola chuca

No te procupes,nadien es tont@ ya que todos tienen dudas/Problemas

Bueno, pincha donde sale "Paso 1" al hacer esto te mandara a una pagina en donde allí te indican como vaciar la carpeta de cache de java,luego haces lo mismo con "Paso 2".

Salu2

me puedes enviar el enlace para descargar el panda activescan porfavorcito gracias

Hola,

Pincha,te enviara al enlace de Panda ActiveScan.

Salu2