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    BSOD 0x124

    Hola, buenas noches. Me gustaria pedir ayuda sobre un problema. Tengo un nuevo portatil ACER recien comprado. - Windows 10 x64 (Anniversary) - Procesador A9-9410 de 2.9 GHz (Dual Core) - Radeon R5 M430 - ...

    1. #1
      Usuario Avatar de Fate Averruncus
      Registrado
      abr 2009
      Ubicación
      C/ Pais Vasco
      Mensajes
      14

      BSOD 0x124

      Hola, buenas noches. Me gustaria pedir ayuda sobre un problema. Tengo un nuevo portatil ACER recien comprado.

      - Windows 10 x64 (Anniversary)
      - Procesador A9-9410 de 2.9 GHz (Dual Core)
      - Radeon R5 M430
      - Disco Duro de 1 TB
      - 8 GB de RAM

      Inicialmente, tenia Windows 10 Anniversary que viene por fabrica de ACER y decidí actualizar a la última version del sistema operativo (Fall Creators Update) con los drivers intactos desde el fabricante. Ademas de repente el ordenador se reinicia solo y no supe cual es la causa del problema. La salud del disco duro está al 100% y la temperatura esta a 30º grados.

      Aqui esta la información del minidump:

      Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
      Online Crash Dump Analysis Service
      See http://www.osronline.com for more information
      Windows 8 Kernel Version 16299 MP (2 procs) Free x64
      Product: WinNt, suite: TerminalServer SingleUserTS Personal
      Machine Name:
      Kernel base = 0xfffff801`32e1b000 PsLoadedModuleList = 0xfffff801`3317cfd0
      Debug session time: Mon Nov 6 12:34:09.992 2017 (UTC - 5:00)
      System Uptime: 0 days 0:00:04.743
      *******************************************************************************
      * *
      * Bugcheck Analysis *
      * *
      *******************************************************************************

      WHEA_UNCORRECTABLE_ERROR (124)
      A fatal hardware error has occurred. Parameter 1 identifies the type of error
      source that reported the error. Parameter 2 holds the address of the
      WHEA_ERROR_RECORD structure that describes the error conditon.
      Arguments:
      Arg1: 0000000000000000, Machine Check Exception
      Arg2: ffffe6070c4748f8, Address of the WHEA_ERROR_RECORD structure.
      Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
      Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

      Debugging Details:
      ------------------

      TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

      BUGCHECK_STR: 0x124_AuthenticAMD

      CUSTOMER_CRASH_COUNT: 1

      DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

      PROCESS_NAME: System

      CURRENT_IRQL: 0

      STACK_TEXT:
      ffffbc0f`34aa75b0 fffff801`3324c635 : ffffe607`0b2f5040 ffffe607`0c4748d0 ffffe607`09cac9b0 ffffe607`00000000 : nt!WheapCreateLiveTriageDump+0x7b
      ffffbc0f`34aa7ae0 fffff801`3309c3d8 : ffffe607`0c4748d0 ffffe607`09cac9b0 00000000`00000000 ffffe607`09cac9b0 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
      ffffbc0f`34aa7b10 fffff801`3309cefb : fffff801`3316dd20 fffff801`3316dd20 ffffe607`09cac9b0 fffff80d`2e930340 : nt!WheapProcessWorkQueueItem+0x48
      ffffbc0f`34aa7b50 fffff801`32e75645 : ffffe607`09cac9b0 ffffe607`0b2f5040 fffff801`32e2a600 ffffe607`09cac9b0 : nt!WheapWorkQueueWorkerRoutine+0x2b
      ffffbc0f`34aa7b80 fffff801`32efe3a7 : ffffe607`0abf2040 00000000`00000080 ffffe607`09cc5480 ffffe607`0b2f5040 : nt!ExpWorkerThread+0xf5
      ffffbc0f`34aa7c10 fffff801`32f83d66 : ffffbf81`51659180 ffffe607`0b2f5040 fffff801`32efe360 00000000`00000000 : nt!PspSystemThreadStartup+0x47
      ffffbc0f`34aa7c60 00000000`00000000 : ffffbc0f`34aa8000 ffffbc0f`34aa2000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


      STACK_COMMAND: kb

      FOLLOWUP_NAME: MachineOwner

      MODULE_NAME: AuthenticAMD

      IMAGE_NAME: AuthenticAMD

      DEBUG_FLR_IMAGE_TIMESTAMP: 0

      FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

      BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

      Followup: MachineOwner
      ---------

      Y la de Bluescreenview:
      ==================================================
      Dump File : 110617-30828-01.dmp
      Crash Time : 06/11/2017 18:34:09
      Bug Check String :
      Bug Check Code : 0x00000124
      Parameter 1 : 00000000`00000000
      Parameter 2 : ffffe607`0c4748f8
      Parameter 3 : 00000000`00000000
      Parameter 4 : 00000000`00000000
      Caused By Driver : ntoskrnl.exe
      Caused By Address : ntoskrnl.exe+75a2df
      File Description :
      Product Name :
      Company :
      File Version :
      Processor : x64
      Crash Address : ntoskrnl.exe+75a2df
      Stack Address 1 :
      Stack Address 2 :
      Stack Address 3 :
      Computer Name :
      Full Path : C:\Users\Scott Rogers\Desktop\110617-30828-01.dmp
      Processors Count : 2
      Major Version : 15
      Minor Version : 16299
      Dump File Size : 262.144
      Dump File Time : 06/11/2017 18:34:34
      ==================================================

      Gracias!.

    2. #2
      Usuario Avatar de Fate Averruncus
      Registrado
      abr 2009
      Ubicación
      C/ Pais Vasco
      Mensajes
      14

      Re: BSOD 0x124

      Bueno, sin respuestas. Debo decir que ya esta arreglado, resulta que era culpa del sistema operativo reciente (Windows 10 Fall Creators Update) y volví a la version anterior (Windows 10 Anniversary).

      Ahora esta perfectamente.

      ¡Saludos!