hola! tengo 3 troyanso en mi pc he intentado eliminarlos con ewido y bitdefender antivirus pero me dice que la desinfeccion y la eliminacion ha fallado. tambien prubo a eliminarlos manualmente pero no m deja. que puedo hacer??? este es el informe de ewido:

[General]
App = "BitDefender Online Scanner v8"
Date = 18:09:2006
Time = 15:39:38
Scan Path = A:\;C:\;D:\;E:\;

[Engines Info]
Virus Definitions = 454707
Engine build = "AVCORE v1.0 (build 2310) (i386) (Apr 17 2006 16:24:38)"
Scan plugins = 13
Archive plugins = 38
Unpack plugins = 6
E-mail plugins = 6
System plugins = 1

[Scan Statistics]
Folders = 3773
Files = 233299
Archives = 2116
Packed files = 26951
Identified viruses = 3
Infected files = 3
Warnings = 0
Suspect files = 0
Disinfected files = 0
Deleted files = 0
Copied files = 0
Moved files = 0
Renamed files = 0
I/O Errors = 24

[Scan Settings]
SecondAction = Delete
FirstAction = Disinfect
Heuristics = 1
Enable Warnings = 1
Exclude Ext =
Extensions = *;
Scan Emails = 1
Scan Archives = 1
Scan Packed = 1
Scan Files = 1
Scan Boot = 1
Verify Memory = 0

[Scan Results]
Line00000008 = "C:\Documents and Settings\All Users\Datos de programa\book funk third lies\Htm web.exe Infectado con: GenPack:Trojan.Swizzor.HH"
Line00000007 = "C:\Documents and Settings\All Users\Datos de programa\book funk third lies\Htm web.exe La desinfección ha fallado"
Line00000006 = "C:\Documents and Settings\All Users\Datos de programa\book funk third lies\Htm web.exe La eliminación ha fallado"
Line00000005 = "C:\Documents and Settings\Guillermo\Datos de programa\knobdoes\WARN FILE INTER.exe Infectado con: GenPack:Trojan.Downloader.Swizzor.FD"
Line00000004 = "C:\Documents and Settings\Guillermo\Datos de programa\knobdoes\WARN FILE INTER.exe La desinfección ha fallado"
Line00000003 = "C:\Documents and Settings\Guillermo\Datos de programa\knobdoes\WARN FILE INTER.exe La eliminación ha fallado"
Line00000002 = "C:\Documents and Settings\Guillermo\Datos de programa\Site Store Lies\32 that.exe Infectado con: GenPack:Trojan.Downloader.Swizzor.BO"
Line00000001 = "C:\Documents and Settings\Guillermo\Datos de programa\Site Store Lies\32 that.exe La desinfección ha fallado"
Line00000000 = "C:\Documents and Settings\Guillermo\Datos de programa\Site Store Lies\32 that.exe La eliminación ha fallado"



¿ como se eliminan los troyanos?? ayuda por favor!! gracias

hola, haz intentado hacerlo en modo seguro con el killbox? nos comentas como te fue...



salu2