• Registrarse
  • Iniciar sesión


  • Resultados 1 al 2 de 2

    Windows Update error el servicio no se esta ejecutando

    Resumen del tema: Windows Update error el servicio no se esta ejecutando - Hola! Me han traido un ordenador Windows 7 con este error: "Windows Update no puede buscar actualizaciones porque el servicio no se está ejecutando. Puede que tenga que reiniciar el equipo." En services.msc no me ...

    1. #1
      Usuario Avatar de jollyrouge
      Registrado
      sep 2012
      Ubicación
      bcn
      Mensajes
      1

      Windows Update error el servicio no se esta ejecutando

      Hola! Me han traido un ordenador Windows 7 con este error:

      "Windows Update no puede buscar actualizaciones porque el servicio no se está ejecutando. Puede que tenga que reiniciar el equipo."

      En services.msc no me aparece el servicio "Windows Update" ni el "servicio de transferencia inteligente en segundo plano (Bits)".

      Siguiendo los pasos de este post: http://www.forospyware.com/t434639.html

      he ejecutando FSS.exe con todas las opciones y este es el resultado.


      Farbar Service Scanner Version: 19-09-2012
      Ran by Vicky (administrator) on 21-09-2012 at 10:13:52
      Running from "C:\Users\Vicky\Downloads"
      Microsoft Windows 7 Home Premium Service Pack 1 (X64)
      Boot Mode: Normal
      ****************************************************************

      Internet Services:
      ============

      Connection Status:
      ==============
      Localhost is accessible.
      LAN connected.
      Google IP is accessible.
      Google.com is accessible.
      Yahoo IP is accessible.
      Yahoo.com is accessible.


      Windows Firewall:
      =============
      mpsdrv Service is not running. Checking service configuration:
      The start type of mpsdrv service is OK.
      The ImagePath of mpsdrv service is OK.

      MpsSvc Service is not running. Checking service configuration:
      The start type of MpsSvc service is set to Disabled. The default start type is Auto.
      The ImagePath of MpsSvc service is OK.
      The ServiceDll of MpsSvc service is OK.


      Firewall Disabled Policy:
      ==================


      System Restore:
      ============

      System Restore Disabled Policy:
      ========================


      Action Center:
      ============
      wscsvc Service is not running. Checking service configuration:
      Checking Start type: ATTENTION!=====> Unable to retrieve start type of wscsvc. The value does not exist.
      Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of wscsvc. The value does not exist.
      Unable to retrieve ServiceDll of wscsvc. The value does not exist.


      Windows Update:
      ============
      wuauserv Service is not running. Checking service configuration:
      Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
      Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
      Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

      BITS Service is not running. Checking service configuration:
      Checking Start type: ATTENTION!=====> Unable to retrieve start type of BITS. The value does not exist.
      Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of BITS. The value does not exist.
      Unable to retrieve ServiceDll of BITS. The value does not exist.


      Windows Autoupdate Disabled Policy:
      ============================


      Windows Defender:
      ==============
      WinDefend Service is not running. Checking service configuration:
      Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist.
      Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
      Unable to retrieve ServiceDll of WinDefend. The value does not exist.


      Windows Defender Disabled Policy:
      ==========================
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
      "DisableAntiSpyware"=DWORD:1


      Other Services:
      ==============
      Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
      Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
      Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.


      File Check:
      ========
      C:\Windows\System32\nsisvc.dll => MD5 is legit
      C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
      C:\Windows\System32\dhcpcore.dll => MD5 is legit
      C:\Windows\System32\drivers\afd.sys => MD5 is legit
      C:\Windows\System32\drivers\tdx.sys => MD5 is legit
      C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
      C:\Windows\System32\dnsrslvr.dll => MD5 is legit
      C:\Windows\System32\mpssvc.dll => MD5 is legit
      C:\Windows\System32\bfe.dll => MD5 is legit
      C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
      C:\Windows\System32\SDRSVC.dll => MD5 is legit
      C:\Windows\System32\vssvc.exe => MD5 is legit
      C:\Windows\System32\wscsvc.dll => MD5 is legit
      C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
      C:\Windows\System32\wuaueng.dll => MD5 is legit
      C:\Windows\System32\qmgr.dll => MD5 is legit
      C:\Windows\System32\es.dll => MD5 is legit
      C:\Windows\System32\cryptsvc.dll => MD5 is legit
      C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
      C:\Windows\System32\svchost.exe => MD5 is legit
      C:\Windows\System32\rpcss.dll => MD5 is legit


      **** End of log ****

    2. #2
      Warrior Avatar de RevesdeLiberte
      Registrado
      feb 2010
      Ubicación
      México
      Mensajes
      7.864

      Re: Windows Update error el servicio no se esta ejecutando

      Hola jollyrouge
      Bienvenido al Foro de InfoSpyware.



      Sigue a pie de letra cada uno de los pasos indicado en esta guía: Eliminar Rootkit.ZeroAccess - Sirefef (Mediashifting - Abnow). Pegas los reportes de TDSSKiller y Malwarebytes Anti-Malware (leer manuales para ubicarlos) comentando los resultados.


      Saludos.
      La paciencia es un árbol de raíces amargas, pero de frutos dulces.

      * Síguenos en nuestro Twitter y hazte nuestro amigo en Facebook.
      * Infórmate de las ultimas amenazas de la red desde: InfoSpyware Blog
      * No se resuelven dudas por Privados ni por E-mail, ya que para eso esta el foro.