Estou com Malware-gen, já fiz os procedimentos do conbo fix. Alguém pode me ajudar com excluír sem formatar meu pc. Obrigado.

ComboFix 08-09-20.05 - Tatiane 2008-09-21 14:45:19.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1046.18.166 [GMT -3:00]
Executando de: C:\Documents and Settings\Tatiane\Desktop\ComboFix.exe
*** Editado ***
NO poner Logs de HijackThis y/o ComboFIX en este sector del foro o seran eliminados.

Hola Roberto Guerrei bem-vindo ao Foro Infospyware.

¿Você entende o espanhol?.

Realiza lo siguiente:

Paso 1.- descarga y/o actualiza las siguientes herramientas; pero no las ejecutes todavia:

• Ccleaner.
  
• Dr. Web Cure-IT.
  
• Malwarebytes' Anti-Malware.
  Nota: Si después de instalarlo el lenguaje esta en Ingles ve a la pestaña "Settings" y lo cambias a Español.

Paso 2.- Apaga el Restaurar Sistema (solo en Win Me y XP).

Paso 3.- Reinicia en Modo Seguro (a prueba de fallos).

Paso 4.- Ejecuta de a una a la vez:

1. Dr Web, siguiendo las instrucciones de su manual.
   
2. Malwarebytes' Anti-Malware;
   • Realiza un examen completo del PC y elimina las infecciones que este detecte.
   • El reporte queda guardado en la pestaña "Logs" o "Registros" en español, abres el reporte y copias el contenido para pegarlo en este tema.
3. Ccleaner;
   • Usando primero su opción de "Limpiador" para borrar cookies, temporales de Internet y todos los archivos que este te muestre como obsoletos.
   • Despues usa su opción de "Registro" para limpiar todo el registro de Windows (haciendo copia de seguridad).

Paso 5.- Reinicia en modo normal y realiza un análisis completo con: Kaspersky Online Scanner.

*Nota*
- Al terminar reactiva el "restaurar sistema".
- Pega los reportes de Dr Web, MalwareBytes y Kaspersky para revisarlos.
- Recuerda regresar y contarnos los resultados.

Saludos

Gracias por la atención compañero.
Bajé todas las herramientas y escaniei.
No fue constatado nadie por ellas.
Sólo que cuando reinicio el pc, aparece una franja cerca del reloj diciendo que está contaminado con malware-gen.
Mío anti-virus avast tampoco acaba c/ virus y también intenté el combofix, pero no hubo solución.
Aun así, muchas gracias por contestarme.

Hola.

¿Pasaste Kaspersky Online Scanner?. Si tienes el reporte lo pegas acá.

Saludos.

Escaniei c/ kaspersky y no adelantó.
continua la tarja diciendo que está infectado.
Saludos

Hola.

Realiza lo siguiente:

1.- Descarga Flash_Disinfector [está al final de la pagina].

• Reinicia el ordenador en modo seguro.
  • Durante el proceso de arranque presiona F8 continuamente hasta que aparesca la selección
  • Utiliza Flecha Arriba + Abajo para seleccionar SafeMode sobre las opciones del menú.
  • Pulsa Enter para continuar.
• Con los dispositivos USB desconectados ejecuta Flash_Disinfector.
• Conecta tu dispositivo USB (Pen Drive, Móvil, MP3/4), y ejecuta Fash_Disinfector nuevamente.

2.- Descarga Sysclean by TrendMicro y guárdalo en un directorio en el escritorio.

1. Descarga el último Pattern File de TrendMicro y guárdalo en la misma ubicación que Sysclean.
   • El Plan archivo (Pattern File) está en formato Zip, como lptxxx.zip (AS/400, S/390, Windows)
2. Extrae el contenido de lptxxx.zip en la carpeta en la que encuentra el Sysclean.
   
3. Reinicia el ordenador en modo seguro.
   • Durante el proceso de arranque presiona F8 continuamente hasta que aparesca la selección
   • Utiliza Flecha Arriba + Abajo para seleccionar SafeMode sobre las opciones del menú.
   • Pulsa Enter para continuar.
4. Utiliza una cuenta de usuario con derechos administrativos. Sin este privilegio, Sysclean no borra / limpia los archivos infectados situados en la carpeta System.
   
5. Búsca la carpeta Sysclean en el escritorio y haz doble clic en Sysclean para ejecutarlo y hacer una exploración completa del sistema. Esto puede tomar tiempo. Reinicia cuando haya terminado, repetir si lo desea para asegurarse de que todas las amenazas se han eliminanado.

3.- Ejecuta Ccleaner.

• Usando primero su opción de "Limpiador" para borrar cookies, temporales de Internet y todos los archivos que este te muestre como obsoletos.
• Despues usa su opción de "Registro" para limpiar todo el registro de Windows (haciendo copia de seguridad).

4.- Realiza un analisis completo con Panda Active Scan 2.0.

*Nota*
- Pega el reporte de Panda Active Scan en este tema.
- Nos comentas los resultados.

Saludos.

Seguid todos los pasos, sólamente la Panda és que no está actualizando.
Entonces resolvi pasar el Karpeski.
No tiene más virus, ACABÓ.
Muchas gracias compañero por la atencion.
Un abrazo...Roberto
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.
Saturday, September 27, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, September 26, 2008 23:51:44
Records in database: 1264419


Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes

Scan area File
C:\Documents and Settings\Tatiane\Meus documentos\Karspesk

Scan statistics
Files scanned 0
Threat name 0
Infected objects 0
Suspicious objects 0
Duration of the scan 00:00:01

No malware has been detected. The scan area is clean.
The selected area was scanned.