Buenos dias,
tengo una satellite U205, y hace unos dias no me reconoce la unidad de dvd/cd, ni el lector de tarjetas sd, dx, ect. tampoco sincroniza el celular, nada...
lo raro es que primero fue el dvd/cd, luego el lector de targetas y despues me di cuenta que el cel tampoco

Esta semana preste el ipod en la oficina y cuando me lo devolvieron se lo preste a un amigo de la ofi y o sorpresa le empeso a pasar o mismo, entonces creo que es un virus de la oficina pero el Kaspersky que tengo no reconoce ningun virus

Que puede ser?:frown:::ups:::frown:::ups::

por favor ayudenme!!!las caracteristicas de mi equipo son las siguientes:

Toshiba satellite, T5500, 2039MB, Win Vista Home Basic.

Hola y bienvenido al foro de Infospyware (http://www.infospyware.com/index.htm).

Realiza los siguientes pasos:

Paso 1- Apagar el "Restaurar Sistema (http://www.forospyware.com/292280-post2.html)" y activa ver archivos ocultos (http://www.forospyware.com/292282-post3.html).

Paso 2- Descargar estas herramientas. (pero no las ejecutarlas aun)
Flash_Disinfector.exe (http://www.forospyware.com/408993-post9.html) (al final del post)
SUPERAntiSpyware (http://www.forospyware.com/t102977.html)
CCleaner (http://www.forospyware.com/t105564.html)

Paso 3- Reiniciar eh iniciar en "Modo a prueba de fallos (http://www.forospyware.com/292284-post4.html)" (modo seguro

Paso 4- Ejecutar Flash_Disinfector.exe en el PC y luego Colocar el Ipod en el puerto USB y ejecutarlo nuevamente.

Al terminar haga un escaneo general del sistema con SUPERAntiSpware y eliminar los intrusos que este encuentre.

Paso 5- Reinicia en modo normal y usa el CCleaner (http://www.forospyware.com/t105564.html)para limpiar el sistema.
Primero utiliza la opción de "Limpiador" para borrar cookies, temporales de Internet y todos los archivos que este te muestre como obsoletos.
Luego usa su opción de "Registro" para limpiar todo el registro de Windows (haciendo copia de seguridad).

Paso 6 -Realiza un escaneo completo del PC con Kaspersky online (http://www.forospyware.com/t55793.html) y pega su reporte para revisarlo. de preferencia con el Ipod conectado para saber si esta infectado todavia. :feca:

NOTA:
-Para mayor comodidad imprime los pasos.
-Al terminar los pasos esconde los archivos ocultos y activa restaurar sistema.
-Recuerda volver y contarnos los resultados.

:smile:Gracias Guillermo,

Ya hice el procedimiento, creo que funciono pues ya reconoce el IPOD y el flash memory, no he probado la unidad de DVD/CD, apenas lo haga les cuento como me fue, adjunto reporte de Kaspersky

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, February 17, 2008 8:14:08 PM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 17/02/2008
Kaspersky Anti-Virus database records: 570227
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 118552
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 02:02:43

Infected Object Name / Virus Name / Last Action
C:\autorun.inf\lpt3.This folder was created by Flash_Disinfector Object is locked skipped
C:\Boot\BCD Object is locked skipped
C:\Boot\BCD.LOG Object is locked skipped
C:\Program Files\InstallShield Installation Information\{008D69EB-70FF-46AB-9C75-924620DF191A}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}\Setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}\Setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{5279374D-87FE-4879-9385-F17278EBB9D3}\Setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{620BBA5E-F848-4D56-8BDA-584E44584C5E}\Setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{A644254B-92F6-4970-8635-AB0775371E72}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}\setup.ilg Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\16d6_File_Monitoring_eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\16d8_Web_Monitoring_eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\detected.idx Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\detected.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\eventlog.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\AVP6\Report\report.rpt Object is locked skipped
C:\ProgramData\Kaspersky Lab\~PRCustomProps#26d.dat Object is locked skipped
C:\ProgramData\Kaspersky Lab\~PRObjects#26d.dat Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\04 0d4658c81b9e1e4957de7be73e7a52_f0a3cf9a-0580-47fd-a715-33b348d238c9 Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8b 9ffbf3d431eef193bdd770af7a53e9_f0a3cf9a-0580-47fd-a715-33b348d238c9 Object is locked skipped
C:\ProgramData\Microsoft\User Account Pictures\USER.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ History\History.IE5\index.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ History\History.IE5\MSHist012008021720080218\index .dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ Temporary Internet Files\Low\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat{95153da5-4c77-11dc-a5fe-0015b7c77363}.TM.blf Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat{95153da5-4c77-11dc-a5fe-0015b7c77363}.TMContainer00000000000000000001.regt rans-ms Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows\ UsrClass.dat{95153da5-4c77-11dc-a5fe-0015b7c77363}.TMContainer00000000000000000002.regt rans-ms Object is locked skipped
C:\Users\Personal\AppData\Local\Microsoft\Windows Defender\FileTracker\{693578FB-01C7-4EFA-9CB5-3DEC03C552CE} Object is locked skipped
C:\Users\Personal\AppData\Local\Temp\Low\~DFBACC.t mp Object is locked skipped
C:\Users\Personal\AppData\Local\Temp\Low\~DFBAD5.t mp Object is locked skipped
C:\Users\Personal\AppData\Roaming\Microsoft\Window s\Cookies\index.dat Object is locked skipped
C:\Users\Personal\AppData\Roaming\Microsoft\Window s\Cookies\Low\index.dat Object is locked skipped
C:\Users\Personal\AppData\Roaming\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\DM_log.txt Object is locked skipped
C:\Users\Personal\AppData\Roaming\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\HookStarter_log.txt Object is locked skipped
C:\Users\Personal\AppData\Roaming\Sony Ericsson\Teleca\Telecalib\Logging\Application logs\SpecificUSB_log.txt Object is locked skipped
C:\Users\Personal\AppData\Roaming\SUPERAntiSpyware .com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
C:\Users\Personal\ntuser.dat Object is locked skipped
C:\Users\Personal\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Personal\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Personal\ntuser.dat{c5991df7-745f-11dc-b6a8-0015b7c77363}.TM.blf Object is locked skipped
C:\Users\Personal\ntuser.dat{c5991df7-745f-11dc-b6a8-0015b7c77363}.TMContainer00000000000000000001.regt rans-ms Object is locked skipped
C:\Users\Personal\ntuser.dat{c5991df7-745f-11dc-b6a8-0015b7c77363}.TMContainer00000000000000000002.regt rans-ms Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Installer\MSI38A0.tmp Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.lo g Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\components Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\default Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\sam Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\security Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\software Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\system Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regt rans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regt rans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{411108a6-cc3f-11dc-a390-0015b7c77363}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{411108a6-cc3f-11dc-a390-0015b7c77363}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{411108a6-cc3f-11dc-a390-0015b7c77363}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{411108a6-cc3f-11dc-a390-0015b7c77363}.TxR.blf Object is locked skipped
C:\Windows\System32\drivers\fidbox.dat Object is locked skipped
C:\Windows\System32\drivers\fidbox.idx Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0268B349FB528 F7A876A79DE14717B95.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\040270F850D5C 3C91057DDDA2DA294D8.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0685DC0C86841 27BE5DEFF585FDD8FEC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\092389D621F5A 8834203DAAC74CCA279.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0A9DBC92D5543 24656F61F9862679F27.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\0AF2D09C9745E 5FA1EC76370242D29C9.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\14CD238ACDCF6 4FEFFB0CBD55E8E7ADC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\1E2E58C73053C 7775EB226DB5E739137.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\1E97A05DE566C F6EEAE29D0634E27392.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\1EBE968EB7AF8 15A32641E6185350A9E.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\22762155A198A C3E5E20F6E93190FA53.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\26869DC91CC97 FBAE032BEA74B1F7AB8.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\26C097A9392F8 C541AD42E89B7909073.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2A05E3F4C9132 FDF73BB3D12F6886F31.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2AA23BB86A5EB D8BC2D820944E55B233.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2C142C4C15E3B 8D139B98154CD083071.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\2CE523184A801 AA7361A7039E2D6B41D.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\321F79808E7C7 9BD91941C94E53929EB.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\341285245F81A A74FE6654017E06C685.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3460B7617E042 9A960E481B197F238A3.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\37134956F76D3 C30C9BE0C12571CAF43.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3DC0BABDCA20E 5E319117C21BD4BD795.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\3EDC3F5A95D3A 0FDFE1F87C15DC9636A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\42355E8E232EF 8CADD187D531DEC55DD.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\42C894EEACAD8 3A4E41154685841B3E1.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\43AF8F4749656 456F363ECA1D9B30B00.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\494C62FAA08CD 5217399BAA555FF491B.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\4A01E0F376B58 33EBA98F0D1D5F60CD1.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\4D63DBC2E2F58 3689FBD5757DE239E05.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\516D63460CD24 73CA3ECB33A9BB490F1.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\518C51C612F4A F81E609EC0D5CF027E1.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\56110EEE7F067 A75407D9F58F62F7E1D.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\5966D45C7B25E ACA46E87DD8E5703964.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\5B5D21CF62E70 BACF9D085E6AA6CE143.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\64B9CA5D02571 C3A5D29106D06C491DC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\6F09C6FB03C02 F6E4834D78C451F4681.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\6FFF7467A5B40 765D5740A413CA8BB8A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\72F867EF62976 CE9F70993FF3E68A4EB.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\75054C3771DF2 89038069A9BB1C1FB6E.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\7F269E749ABFF BDB9D9CDEE2B0A41AAF.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\7F417E1A6D819 A9B2FEB55DA6858EA0A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\844A429FB6680 A32838047A6271F8CD9.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8636DC7F9479D ACE6778109CB4FB4B01.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\87AA2A001CE3E 89926688B93E4DC2992.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\88744D2A29102 FC88ECF505DD2E984FC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8A94AF24F162D 580E3D9889344A3A317.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8BA265A7154F2 92011E74F9B0803BACC.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8C718B5AFD373 885B68D2836088CAF9A.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\903E49C444C46 FEF5F2C3A189C9CEF71.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\941DCF248EC1D 3F6B717F53E6F950A65.mof Object is locked skipped
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C:\Windows\System32\wbem\AutoRecover\A3C60C5E59327 EB453EAA631B41AE407.mof Object is locked skipped
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C:\Windows\System32\wbem\AutoRecover\A87FD967E816C B9C37F3DDD9D2D5C42A.mof Object is locked skipped
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Hola, el reporte de Kasapersky esta limpio.

Comentame si el PC esta funcionando corretamente para dar por solucionado el tema. :feca:

Hola no me habia podido conectar antes, para contarles que paso con mi maquina despues del procedimiento indicado....

ya la maquina reconoce mi IPOD, mi Movil, y los dispocitivos que se conecten por los puertos USB gracias a su ayuda:afirmar:

pero desafortunadamente sigo teniendo problemas con el DVD y el multilector de tarjetas no me reconoce nada, aparecen en el sistema, los detecta no muestra ningun error pero a la hora de colocar un disco en la unidad no lo lee ni en el multi lector?? tienen idea de que puede ser???

si e pueden ayudar con esto tambien se los agradecria enormemene...

Hiciste algún cambio de software/hardware previos al error.?

Deberías chequear que estén bien los controladores, puedes desinstalar los actuales, e instalarlos nuevamente, bien sea desde el CD que viene con tu PC, o descargándolos desde la web de Toshiba.
http://www.forospyware.com/t23208.html
*Si haces esto, luego de desinstalarlos, limpia el registro con CCleaner (http://www.forospyware.com/t105564.html) y luego recién instalas los nuevos.

Otra opción, de te vas al Administrador de Dispositivos, click derecho sobre el lector de tarjetas y la unidad de DVD, y le das desinstalar, al reiniciar, debe de reconocerlas automáticamente, y en mas de una oportunidad, se solucionan asi de fácil, esperemos que así sea.

Además, ten en cuenta los programas de grabación que tengas, en caso de que tengas Nero y Easy CD Creator, estos no se quieren, y a veces lo que ocasionan, ella falta de reconocimiento de las unidades.

Saludos